Terms & Conditions

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This page provides information about who we are and the legal terms and conditions that may apply to your use of the Trendy Essentials website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.


Welcome to trendyessentialsgh.com (the “Website”). These terms and conditions (“Terms and Conditions”) apply to the Website, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

By accessing the Website, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Website reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Website with no other notice provided. We recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.



By using the Website, you warrant that you are legally capable of entering into binding contacts. You are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian. You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use. Other than for your own personal use, you may not without our prior written consent: Copy, reproduce, use or otherwise deal with any content on the Website; Modify, distribute or re-post any content on the Website for any purpose; Use the content of the Website for any commercial exploitation whatsoever.

Certain services and related features that may be made available on the Website may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Website is solely responsible for keeping passwords and other account identifiers safe and secure. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Trendy Essentials shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or other related emails.

During the registration process you agree to receive promotional emails from the Website. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

COOKIES: By using this Website site you are accepting our use of cookies unless you choose to reject them. For more information about cookies, please see our Cookies page.



Anything that you submit to the Website and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Website, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.



Whenever you use this Website to order a Trendy Essentials product, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.



Please note that completion of the online checkout process does not constitute Trendy Essentials acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

All card payments are subject to authorization by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.

If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If Trendy Essentials cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.

Please note that there are cases when an order cannot be processed for various reasons. Trendy Essentials reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within 5 days. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card.

All orders are subject to availability. If your order includes products that are not available; we will inform you as soon as your order is processed.



We are determined to provide the most accurate pricing information on the Website to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

All prices exclusive of VAT and do not include delivery.

We only accept payment in Ghana Cedis. Customers outside the Republic of Ghana will be billed in Cedis. We accept the following cards as well as Proof pay payments:

MasterCard / Visa / Tigo, Airtel & MTN Mobile Money Platforms



Trendy Essentials has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:

Orders will only be accepted if there are no errors in the description of the goods and their prices as advertised on this Website.

Packaging may vary from that shown on the Website.

The sizes shown on the Website are approximate only and may vary slightly.

High quality graphics are used to display the design and colour of the products on this site. However, the detail and colour of the images can vary depending on the display screen being used to view the images. Therefore, we cannot guarantee the colour in the images will accurately match the colour of the product when delivered.



We respect your confidentiality. We will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services.

Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to Accra & Tema, Ghana. If no one is available at a residential or other address at the time of delivery, and the parcel is too big to fit through a letterbox, a card will be left with instructions on where to collect your parcel or how to rearrange delivery.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Trendy Essentials shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.



Trendy Essentials, to the extend allowed by applicable Law, disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Trendy Essentials. Trendy Essentials shall not be held liable by any persons for any loss or damage arising from the use of any of the information contained in this website.





There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.



Only you and Trendy Essentials shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms.



Activated vouchers or coupons can be redeemed as full or part payment of any goods on the Website. No change will be given, if you do not spend the entire balance on the voucher the remaining balance will be updated after each transaction and shown on your account. Marketing vouchers entitle you to a saving on your placed order. Vouchers may be used to purchase goods of a higher price than the balance of the voucher upon full payment of the difference. Vouchers can also be issued in exchange for advance payments made via Bank Transfer or Mobile Money. Vouchers are non refundable, not redeemable for cash and cannot be replaced if lost, stolen or damaged. The voucher is not a cheque guarantee, credit, store or charge card. If any product purchased with a voucher is returned for an exchange or refund, any money refunded will be credited back on to the voucher or on to a refund card if no receipt is presented. We reserve the right to cancel or withdraw vouchers at any time except ones issued in accordance with our refund policy and/or in exchange for advance payments. Vouchers cannot be combined with any offer or promotional codes. Vouchers are good for a single use per person. Only one voucher per transaction. Vouchers cannot be resold or transferred.  Trendy Essentials cannot be held liable for lost or stolen vouchers or any credit amounts held on such cards. Damaged, altered, or cancelled vouchers will not be accepted.

Vouchers are valid for 6 months from the date of issue. Once expired, any balance will be removed without notice. Any dispute will be resolved at the discretion of management.



For details on refunds, please refer to our Returns Policy.



If we do not deliver or if the Products are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to:

  • make good any shortage or non-delivery or incorrect delivery; or
  • replace or repair any Products that are damaged or defective; or
  • refund to you the amount paid by you for the Products in question.


We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.

Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products.



 You agree to indemnify, defend and hold harmless Trendy Essentials, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.



 If you order Products from our site for delivery outside of Ghana, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.



All rights, whether registered or unregistered, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Arileo Limited. If you acquire any copyright or other intellectual property rights on the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.



These Terms and Conditions shall be interpreted and governed by the laws in force in Ghana. Each party hereby agrees to submit to the jurisdiction of the Ghanaians courts and to waive any objections based upon venue. All contracts shall be concluded in English.



These Website Terms set out the entire agreement between you and Trendy Essentials and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law. In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Website shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Website or with any terms, conditions, rules, policies, guidelines, or practices your sole and exclusive remedy is to discontinue using the Website.

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